FAQ

Frequently
Asked Questions

AI visuals are non-deterministic by nature — the same input may not produce identical results every time. Exact replication of previous outputs cannot be guaranteed. For higher precision and production-level quality, our team enhances outputs with expert retouching.

After delivery, full copyright belongs to the client. All images are cleared for campaign, commercial, global use — with no regional or media restrictions.

Yes, we recommend sending the actual product to accurately reproduce colour, texture, and material. Cross-referencing AI output with the real item leads to more realistic, precise results.

We support a wide range of categories including cosmetics, fashion, swimwear, lifestyle goods, fragrance, jewelry, food & beverage, and more.

Yes. You can specify gender, ethnicity, hair colour, eye colour, and other preferences in the brief form. You can also choose from our AI Model catalogue. Note that close-up facial shots are currently limited in consistency due to AI characteristics — we focus on product shots and lifestyle scenes.

Revisions vary by plan — Micro: 2 rounds, Growth: 3 rounds, Launch & Retainer: unlimited.

Micro: 2–5 days, Growth: 3–7 days, Launch: 5–10 days, Retainer: priority delivery. Rush options are available for urgent requests.

Yes. All delivered images are cleared for commercial use across advertising, e-commerce, social media, print, and more.

No problem. We will work through your brand direction together during the onboarding call. Brand style guide creation is included in Growth plans and above.

Payment is made after the 30-minute onboarding call. Please contact us for details.

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